Saturday, March 13, 2010

My Hell Experience with suncore industries

Last year I purchased suncore conversion kits from your company online for my 1997 Lincoln Continental. The parts were shipped to me and I had a mechanic install the parts. The back springs operated fine however the front spring struts would “pop” loudly when ever the steering wheel was turned. My mechanic felt that the bearings in the front spring struts were defective. Also your company sent me a plastic part which was supposed to turn off the air suspension disabled light. The part was not compatible with my vehicle, so your company sent me another plastic part which was not compatible with my vehicle and your company never was able to help me get the light turned off. I called your company numerous times about my popping struts and I was finally referred to your tech department where I was told that they knew my front struts were defective because other customers had called in with the same problem. I was told to keep trying to call back until the tech department had come up with a solution.